I have a secret to share. Though my friends thing that the reason that I left police work for real estate is so that I can have a drink at lunch, that is not so. (Yes, I have been known to bend an elbow, but I really don’t do it very much. Really! But I probably do it more than I did when I was a cop!) The real reason is because I enjoy working with and for decent folks, instead of working with jerks. Yes, I mean jerks!
When I was a policeman, I may not have gotten the last word, but as my Verbal Judo suggests, I DID get the last action. (And many a jerk made his or her way down to the jailhouse while I listened to them act jerky. But I was always the one whistling a happy tune, when I went out of the jail, while they went to get their shower shoes and orange jumpsuits on. And no, Mr. jerk, I do NOT know if its true about that soap dropping thing. Why don’t you let me know what happened the next time I have to arrest you?)
The great thing about real estate as a profession is that I don’t work too hard. No, wait - that is not true! I actually work much harder than I did as an armed bureaucrat! Hmm, what is it? Oh, yes, I remember! The great thing is that I don’t have to deal with jerks. Well, after this week, this myth was sure busted!
I choose not to work with jerks whenever that is possible. I do not want a jerk for a client. I almost ended up with one today, who was referred by another agent in my office who had a schedule conflict. Luckily, he revealed his jerky nature by not showing up and not canceling his appointment. Luckily, this had no ill effects, as I spent the time getting caught up with some paperwork before my GOOD, NICE Broker in Charge and the GOOD, NICE accounting staff at the RE/MAX United office have to chastise me for turning in my closing paperwork right on the closing date. (Again! Sorry, Barbara and Emily!) I am blessed indeed to have a bunch of GOOD, NICE clients to work with, and who I can enjoy dealing with, without having to grovel to jerks to earn my living.
I had another jerk to deal with recently, who bought one of my clients’ homes. This was a really obnoxious lady and her poor meek husband. As part of the deal with the home they bought, they demanded a water filter of some strange specification be installed. My sellers agreed, and we ordered the filter at closing, with my contractor to install it within 30 days of close. It arrived a week or so later, and the buyer proceeded to call the contractor EVERY DAY at least once until he had it installed. (Mind you, we never came CLOSE to the 30 days we agreed on.) Because he would not drop everything else to put the filter in instantly, she emailed me with long, obnoxious emails, and ended it up with a loud, obnoxious phone call. She ended up wanting for us to repair some things in the home that were NOT part of the contract, and even had my contractor do a couple things that were not agreed upon, or part of the contract, and which I had to pay for. (It was NOT the contractor’s fault - he was doing his best!) In the end, she wanted more free work which was not part of the deal. It was so satisfying to just say no. And, by the way, ma’am, don’t call or email me any more.
The good thing is that, for every jerk I deal with, I deal with about 100 decent, nice, friendly people. That makes this worth doing. May they be fruitful and multiply! And the money we make from jerks is not worth it. We can’t help it some times, but when we can, it is our policy to JUST SAY NO.