Today, I got a call from an associate of mine who is having a problem with a loan officer that her client wanted to use. The client had found her loan officer on the Internet somewhere, and the loan officer was really unknown to both my associate and her client. Now, there is NOTHING wrong with finding a loan officer or a REALTORĀ® that way. Just make sure that you get a good one! Ideally, either YOU should know the loan officer, or I should know the loan officer. A good one would be one who has access to a great variety of programs, so he or she is placing you into a program that is tailor made for your situation, instead of trying to shoehorn you into a loan that merely works for the loan officer!
Some loan officers are better than others. A Mortgage Banker has access to programs from the bank or mortgage company that he or she works with. A Mortgage Broker has access to a variety of programs from a bunch of different lenders (”investors”) who have different programs with different qualifying criteria and different rates and different types of documentation required. And, to confuse things further, a loan officer can be both a Mortgage Banker and a Mortgage Broker. And a good Mortgage Broker has an excellent understanding of all of the common types of loans, along with a good understanding of most of the less common loans, along with the ability to find out about loans that may be WAY off the beaten path! Another “must” is a loan officer with a good rapport with the underwriter that he or she uses, along with a good rapport with an appraiser. A good rapport with these persons will NOT get you the ability to commit loan fraud, but it WILL allow you to get straight answers to some of the weird questions that sometimes (oftentimes?) come up!
As an aside, your bank or credit union that you have an ongoing relationship with might be a good place to start! If you have a banking relationship with them, and it is a good one (i.e. you do not bounce checks, and you have more than $1.50 in your checking account) then it has been my experience that they want to help you and make things work. Your Mileage May Vary, depending on your bank, though!
If you are doing a relatively standard loan, on a relatively standard property, and you are a relatively standard person (you have a job, you are not self-employed) then most loan officers can do an acceptable job. The trouble is when weird things happen. When my associate called me, she was dealing with some goofy loan officer in another state, who had an underwriter say that they were going to have to consider a stick-built property as a doublewide manufactured home, because (as far as I can figure) the tax records mention that there used to be a doublewide there. A loan officer who was worth his or her salt would NOT allow this to stay that way!
So, again, make sure that either YOU know the loan officer, or I know the loan officer! Save me some pulled out hair!




